
SIMULCAST
Frequently Asked Questions
How do simulcast work?
All of in:ciite Events are broadcast via webcast and do not require the purchase of any special equipment to host. You do need to have a good, strong internet connection in order to download the webcast in real-time, a computer, and input to a viewing device (projector, television, receiver, etc.). For full technical requirements and information on testing your download speed, CLICK HERE. in:ciite Events also offers a live test weeks before the event to make sure things are working properly.
Simulcasting is a very simple process. in:ciite Events will email you a link and a password days before the live event. On the day of the event, you will click on the link and enter the password. We will provide a countdown clock and music starting 45 minutes prior the event start time. A schedule for the simulcast will be emailed to you prior to the event date. A countdown clock will also run during break times. Prior to the break, the event will be handed back to the host site coordinator to give any announcements or special instructions.
With every in:ciite Event, customer service is available in the weeks leading to your event and during your event.
What if I have questions before or during the event?
The Return’s Simulcast partner is in:ciite events, and an in:cite specialist will be there to help you each step of the way — from technical concerns to questions about promoting your event. On the event day we will have a team available to help with any problems you may have.
For assistance now please contact us at either info@incastevents.com or call us at 888-235-7948.
What equipment will I need to host the Simulcast?
You do not need any special equipment. In order to host a simulcast you need to make sure you have the following:
- An Internet Connection
- A desktop or laptop computer
- A mobile phone or tablet
We will be streaming your event at the highest possible quality, but it is very important for you to know that the quality you receive is very dependent on your internet connection and the projection capability of your venue.
Please CLICK HERE in order to test your download speed and watch a sample simulcast.
What download speed should I have to host?
The DOWNLOAD SPEED number is the one that is important for your broadcast capability. Your network connection should sustain a download speed of 5 Mbps or greater to view the simulcast on the High Bandwidth Link. A lower speed of 2 Mbps will work on the Low Bandwidth option.
PLEASE REMEMBER: The quality you will see and receive is fully dependent on your internet connection and your equipment. It is highly recommended that only one computer be accessing the network during the broadcast.
Will The Return help me promote the simulcast in my area?
The Return will post host churches on a map for people that are looking for a host site to attend. TheReturn.org will host that map so people can find a site in their area (coming soon). There are also times that our partners for the event will post the simulcast on their website to inform people about your location.
Will I receive any type of promotional materials to help promote the event in my church and community?
Yes, we will provide you with downloadable promotional materials such as, posters, bulletin inserts, flyers, email templates, power point slides and more.
Can we record the Simulcast?
No. Because of copyright and intellectual property issues recording is not permitted.
Is the simulcast live?
Yes, your church will be experiencing The Return at the same time the event begins in Washington D.C. on September 26th! If you have time zone conflicts, there may be a time delay available, of which we’ll let you know